Reference
Error Codes and Messages
Find PaperCheck error codes, likely causes, and quick fixes for upload, analysis, and account-related issues.
Error Codes and Messages: PaperCheck Diagnostics
PaperCheck does not currently expose a full public error-code index in the product documentation. This page acts as a starting point for the most common problem classes.
Common Problem Types
- Upload failed
Check the file format, file size, connection stability, and whether the document is corrupted. - Analysis did not start or appears stuck
Refresh the page, verify your package or credit context, and try again. - Unexpected or incomplete results
Recheck the document type, language, citation style, and how your custom checks are phrased. - Feature unavailable
Verify whether the feature is included in your package or current unlocked state.
Next Steps
- Start with Troubleshooting.
- Check package and unlock details in Billing and Plans.
- Report the issue through Contact and Feedback if it remains reproducible.
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